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What Customers Are Saying
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TECHNICAL
SPECIFICATIONS
Model number
Technical specs
PHOENIX SUPPORT VIDEOS
Frequently Asked Questions
DOES DEFENDER PROVIDE FREE SHIPPING?
DOES DEFENDER PROVIDE FREE SHIPPING?
We are proud to offer free ground shipping to our customers across the 10 Canadian provinces with no minimum purchase required. Free shipping is not available for the Canadian Territories and select areas considered remote by our shipping partners. Shipping fees will be calculated at the Checkout. Estimated delivery is 3-7 business days.
WHAT IS THE RETURN POLICY?
WHAT IS THE RETURN POLICY?
Not what you were expecting? Our no-questions-asked return policy makes it easy for you request a return within 30-days of placing your order. Please Note: Original shipping charges will not be refunded and return shipping costs are the responsibility of the customer.
WHAT IS DEFENDER'S PRICE MATCH GUARANTEE?
WHAT IS DEFENDER'S PRICE MATCH GUARANTEE?
See a lower price on this item from an authorized retailer? Contact our Support Team here or chat live Monday to Friday from 8am-4pm EST with a link and screenshot to the advertised price and we will match it! Conditions apply. Learn more here.
DO I NEED INTERNET TO VIEW MY CAMERAS?
DO I NEED INTERNET TO VIEW MY CAMERAS?
No! To give our customers without access to Wi-Fi a completely closed circuit option to protect their property, the Phoenix Security System does not require an Internet connection.
CAN I VIEW MY FOOTAGE FROM THE PHOENIX SECURITY SYSTEM ON MY PHONE?
CAN I VIEW MY FOOTAGE FROM THE PHOENIX SECURITY SYSTEM ON MY PHONE?
No! As this is a stand-alone Security System with no Internet connection, the Phoenix cannot transmit footage to an app or mobile device.
IS THE PHOENIX SECURITY SYSTEM CORDLESS?
IS THE PHOENIX SECURITY SYSTEM CORDLESS?
Cordless Security Cameras typically leave you climbing up to your camera every few days or weeks to change the battery and risk a dead battery if you were to forget. Phoenix requires access to a power source at all times.
WHERE DOES MY FOOTAGE RECORD TO?
WHERE DOES MY FOOTAGE RECORD TO?
Included with all of our Phoenix Security Systems is a 32GB SD Card. Need more space? 256GB SD Cards are available on DefenderCameras.ca.
HOW MANY HOURS OF RECORDING TIME CAN I GET?
HOW MANY HOURS OF RECORDING TIME CAN I GET?
VGA Resolution Recording (30 FPS)
8 GB SD = 88 Hours (Average Recording Time)
16 GB SD = 176 Hours (Average Recording Time)
32 GB SD = 352 Hours (Average Recording Time)
64 GB SD Card = 704 Hours (Average Recording Time)
256GB SD Card = 2,816 Hours (Average Recording Time)
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